Is FlexWash Right for Your Car Wash?
Everything you need to evaluate modern POS and CRM systems—without shutting down your site or breaking the bank.
Why Car Washes Are Choosing FlexWash
CRM + Marketing Built In
Track every customer interaction, segment by behavior, and create targeted campaigns tied to real wash history.
Tablet POS – No Kiosk Required
Operate using handheld tablets. No kiosk needed. Cut costs and increase flexibility.
Zero Downtime Migration
Our team ensures your site stays open during migration. We've switched dozens of sites—including chains like Glide Xpress and Purple Elephant—without interruption.
Grow Memberships Online
Launch branded landing pages, simplify online signup, allow customer self-serve management (no usernames/passwords—just phone number and one-time code).
Built-In Commission Tools
Track sales per rep, set up leaderboards, and view detailed employee performance. Stats reveal where team members are in their skills mastery journey.
Reporting Built for Growth
Go beyond basic revenue reports. FlexWash includes LTV metrics, suspicious activity detection, multi-site performance views, and commission summaries.
Lower Cost of Ownership
Our tech stack is new—no legacy code, no forced hardware leases. You own your system, and you won't be locked into contracts.
Open & Extensible
Add tools as you grow—SPOT AI cameras, EverWash integration, VIN decoders, or gate alternatives like stoplights.
Trusted by Leading Car Washes
"FlexWash is exactly what chains like ours need: one complete POS and CRM system, a responsive team, and powerful software that makes membership growth and serving our customers easier and better."
– Purple Elephant
"With FlexWash we are able to track all of our key KPI's in real time in order to make data driven decisions"
– Glide Xpress
What to Look for in a Modern Car Wash POS
Don't settle for legacy POS systems that require kiosks, lock you into contracts, or delay your reporting by 24 hours.
Migration & Setup
Q: How do I switch from Washify or another POS?
FlexWash transitions your data with zero downtime. We coordinate the go-live process so your lanes remain open. Over 90% of tokens typically migrate, and we align customer profiles with RFID data during setup.
Q: What's your token migration success rate?
Between 90–95% depending on card quality. Migration blockers can include:
- Expired cards
- Stale cards not used in 60–90 days
- Missing data (address, ACH info, etc.)
Q: Will I need to shut down to install?
No. FlexWash installs are phased—keeping at least one lane operational at all times.
Q: What's the lead time for onboarding?
We have inventory available. On-site installs or training may require some scheduling time.
Q: How long does install take?
90% of the work is completed remotely before hardware arrives. We assign an onboarding specialist and use a milestone-based rollout plan.
Hardware & Connectivity
Q: What hardware do you provide?
Handheld tablets and kiosks. All devices run on 120v or PoE.
Q: Do I need to use your RFID readers?
Yes. We warranty and support them fully.
Q: What kind of internet do I need?
Standard commercial broadband. Cellular backups are recommended and supported.
Q: Do you support cash drawers?
Yes. Each employee can have their own cash drawer (e.g., via money belts like Chick-Fil-A).
Q: What kind of gates/controllers are supported?
All major brands: DRB, Micrologic, CompuWash, r-TC, Cleantracks, Washlink.
Q: Can you support family plans or multiple vehicles per account?
Yes. Family members sign up using the primary phone number. RFID tags are customizable.
CRM, Marketing & Team Tools
Q: How does CRM work in FlexWash?
Every transaction and visit is tracked. You can:
- Segment customers
- Trigger campaigns
- Review customer wash history
- Attribute promos to lifetime value
Q: Can I use my own texting system?
Yes. FlexWash integrates with WelcomeMat and OptSpot, and we offer our own SMS tools.
Q: Can I limit promo reuse?
Yes. Promos can be restricted to once per car and once per code.
Q: Can I track promo performance?
Yes—view cancellation rates, redemptions, and LTV linked to each promo.
Q: Do you integrate with Spot AI?
Yes. View synced footage linked to transactions, manual gate opens, or overrides.
Q: Can I track team performance and commissions?
Yes. Built-in dashboards track:
- Sales by employee
- Leaderboards
- Commission totals
- Coaching insights per rep
Q: Do you support daily reporting?
Yes. Set up recurring metrics by day/time to match your ops review cadence.
Q: Can I restrict reporting visibility by employee?
Yes. Admins can control access to sensitive data.
Q: Do you integrate with Homebase for labor tracking?
Yes.
Customization, Support & Growth
Q: Can I get a custom branded app?
Yes. We can build one for your wash (additional fees may apply).
Q: Do you offer brochures and layouts?
Yes. See our Resources page or ask us directly—we'll send what you need.
Q: What are your support hours?
Support is available 8 AM EST to 5 PM PST, 7 days a week. Emergency support is available outside those hours.
Q: How many people work at FlexWash?
10+, with a development team based in California.
Q: How many customers do you serve?
Over 80 locations and growing. We work with multi-site operators and independent owners alike.
Q: Do you charge for API access?
No. API use is included.
Ready to See FlexWash in Action?
Let us show you how FlexWash can work at your site—whether you're upgrading from legacy tech or just getting started.