Glide Express Success Story
How a multi-site car wash operation transformed their business with real-time data and actionable insights
$750K+
Saved on 7 new sites
100K+
Vehicles Tracked
2,000+
New Members
$70K+
Monthly Revenue
Behind the Data Curve
With a rapidly scaling multi-site operation that washes thousands of cars a day, Glide Xpress needed to make real-time data-driven decisions.
However, their existing solutions were not properly capturing customer behavior patterns. As a result, their decision-making process lagged months behind the data.
Glide's Goals:
- Real-time tracking for revenue and wash trends
- Monitor average customer visit rates
- Track employee-level performance
- Faster data analysis for better decision-making
Key Features Implemented
FlexWash provided Glide Express with a comprehensive solution that addressed all their needs.
In-Depth Analytics
Comprehensive analytics dashboard providing real-time insights into business performance.
Assisted Upselling
Intelligent recommendations based on customer wash history to maximize revenue.
Promotional Reporting
Track the effectiveness of promotions and offers to optimize marketing strategies.
POS-Backed CRM
Integrated customer relationship management system that works seamlessly with the POS.
Employee-Level Metrics
Track individual employee performance to identify top performers and areas for improvement.
20+ HRS Weekly Time Savings
Automated processes and reporting save significant time on administrative tasks.
POS + CRM = Dynamic Offers
Glide wanted to offer unique promotions based on a customer's wash history. Never been a member before? Offer the first month FREE. This is a standard offering at Grand Openings across the industry, but why not continue offering this to anyone who has never been a member?
With FlexWash's integrated LPR cameras, license plates are tracked for both members and single washers. With the built-in CRM, FlexWash made it so Glide could offer this only to customers that had never signed up.
Data tracking is built into the natural flow of the checkout in FlexWash. This is critical to ensure high-volume sites process at their required speeds and employees are not caught up collecting data.
Make Your Data Actionable!
Capturing customer wash patterns was one critical piece. The other was tracking individual sales attendant performance. With FlexWash, each sale is attributed to an employee.
This gave Glide conversion to member data at an individual employee level. With FlexWash, Glide automatically tracked site-wide & individual employee goals and hit the company targets.
"With FlexWash we are able to track all of our key KPI's in real time in order to make data driven decisions."
Ready to Transform Your Car Wash Business?
Join Glide Express and hundreds of other car wash businesses that have boosted revenue with FlexWash.