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CUSTOMER STORY

Rising Tide Car Wash

More members. Faster lanes. A platform to build on.

See how Rising Tide uses FlexWash’s tablet POS, membership tools, and flexible API to improve its operation and build around its business.

~18% → 25%+

Reported membership conversion

150+ cars/hour

Reported peak throughput at all three operating sites

Custom reporting

Built using the FlexWash API

Results reported by Rising Tide Car Wash. Individual results vary.

“FlexWash has given us a level of visibility and control we simply didn't have before. It's more than a point-of-sale system; it's a platform that helps us operate smarter and something we can build on top of.”

Thomas D'Eri

COO & Co-Founder · Rising Tide Car Wash

A platform to build around the business

Rising Tide uses FlexWash’s tablet POS, membership tools, and flexible API. COO and Co-Founder Thomas D’Eri describes the value as greater visibility and control, with a platform the team can build on.

Rising Tide’s reported results

Membership conversion: ~18% → 25%+
Rising Tide reports membership conversion moving from approximately 18% to more than 25%.
Peak throughput: 150+ cars/hour
Reported peak throughput at all three operating sites. This describes peak throughput, not average throughput.
Custom reporting
Rising Tide built custom reporting using the FlexWash API. This is a customer-built workflow, not a standard FlexWash report.

Results reported by Rising Tide Car Wash. Individual results vary.

Reporting that reflects the operation

FlexWash provides the API; Rising Tide builds reporting around its own business. That distinction matters: the custom reporting described here was built by the customer using the platform.

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